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Return the bike

You can return the bike to any of the Bycyklen stations. On the bike’s tablet, you can find the nearest  Bycyklen stations by selecting “Return bike”. If you want to use the built-in navigation to find your way to either of them, just select it from the list and follow the instructions on the screen.

When you return the bike, please ensure that it is correctly positioned in the docking point. If you do not succeed at first, try lifting the handlebar while pushing the bike forward. Once correctly positioned, you will hear a click-sound, this is the docking point locking the bike in place. The tablet will tell you that the trip has ended and start calculating the cost.

If a docking station is full of bikes, you can leave the bike next to the Bycyklen station. Choose ‘Return bicycle’ in the main menu and then ‘Return here’ in the upper right corner of the screen. If you are within a radius af 25 meters of a Bycyklen station, you will not be charged additional fees. Choose ‘Continue’ in the upper right corner and follow the instructions on the screen.

PLEASE NOTE that this is only applicable when the Bycyklen station is full. If you return a bike next to a Bycyklen station with room for more bikes the fee is DKK 50 per bike.

DROP ZONES are Bycyklen stations without docking points. Follow the "Return Bicycle" instructions to return a bike in a drop zone. REMEMBER to log out on the tablet and to LOCK THE BIKE using the lock on the rear wheel before leaving it. 
Log in on the tablet to rent a bike in a drop zone.

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