Whom to contact?

If you have questions related to your account, the deposit or similar, please write us an email info@bycyklen.dk. We will get back to you within a few days!

If you have an urgent problem with a bike, please call our customer support on (+45) 89 88 39 10 (open all days 6-24).

If you have suggestions or ideas for improvement, please email us at info@bycyklen.dk. We appreciate feedback!

If you have requests for Gobike, the company behind Bycyklen, for example media or academia, send an email to info@gobike.com, or visit gobike.com.